D111 Privacy Policy — How Is Your Information Protected?

When you register on the d111 platform, your name, mobile number, email address, and date of birth are collected. National ID or passport information may be requested for identity verification purposes. Payment method details are securely processed to complete financial transactions. In addition, platform usage patterns, login times, browsing behavior, and technical device information are also collected automatically. All of this information is used solely for the purpose of managing your account and improving the quality of our services.

The information collected is primarily used for account creation and verification, transaction processing, customer support, and fulfilling legal obligations. Data may be analyzed to further personalize your experience and to inform you of relevant offers. Information is also used to ensure platform security and prevent fraud. d111 never sells your information or shares it with unauthorized third parties. Information may be disclosed within defined limits only when required by a legitimate legal directive from authorized authorities.

D111 uses modern SSL encryption technology to keep all your personal and financial information secure. Regular security audits are conducted at the server level, and immediate action is taken if any suspicious activity is detected. Two-factor authentication is available to help control access to your account. No one other than a limited number of authorized personnel can access your personal information. Our data protection policy is operated in compliance with Bangladesh's applicable digital security regulations.

D111 uses cookies on its website and app to manage sessions, save preferences, and improve the user experience. Information collected through cookies is used solely to analyze and enhance platform performance. You can control or disable cookies through your browser settings, though doing so may limit certain features. Third-party advertising or tracking cookies are not permitted on the d111 site. We always transparently disclose what types of cookies are in use and why.

Every user of d111 has the right to view, correct, and — in certain circumstances — request the deletion of their information. After an account is closed, the process of deleting information is initiated within a specified period. Due to legal obligations, certain information may need to be retained for a defined period of time. Please contact our support team for any requests or complaints regarding your information. Ensuring your right to privacy is one of d111's primary goals.

D111 reserves the right to partially or fully update this privacy policy as needed. Users will be notified through the platform in the event of significant changes. The date of the most recent update will always be noted at the top of this page. Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly to stay fully informed about the latest policy.